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Shipping cost and returns

We ship our products worldwide. Our warehouses are located in Switzerland and Germany.

Switzerland
‍Orders from Switzerland are served from our production site in Regensdorf (ZH). Delivery is by A-Post. The total prices comprise Swiss VAT (7.7%) and shipping cost of 2 Swiss Francs. From a total order value of 20 Swiss Francs shipment is free of charge.
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Delivery time Switzerland: 1 to 3 business days

Europe (EU)
‍We serve orders within the EU from our warehouse in Germany. Delivery is by priority post. The total price comprises the EU Tariff and the German VAT/Sales tax. Within the EU, you therefore do not have to pay any additional taxes or custom fees. For shipping we charge 2 Swiss Francs. From a total order value of 20 Swiss Francs shipment is free of charge.

Delivery time Germany: 2 to 3 business daysDelivery time other european countreas: 3 to 5 business days

Rest of the world
‍Orders outside of the EU and Switzerland are served from our warehouse in Germany. Delivery is by priority mail. Your order is not VAT deducted. Depending on the country, your custom authorites may apply additional fees and taxes on the delivery. For shipping we charge 2 Swiss Francs. From a total order value of 20 Swiss Francs shipment is free.

‍Delivery time: 3 to 10 business days ReturnsIf you are not satisfied with the product or if we made a mistake in packing your order you have the right of return within 14 days - please contact us to clarify the details depending on your country:

hello@soomz.io
+41 44 240 55 77